1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name and contact details (email, phone number)
• Passport information and identification documents
• Travel information and visa application details
• Payment information for service fees

1.2 Automatically Collected Information

• IP address and browser type
• Pages visited and time spent on our website
• Device information and operating system

2. How We Use Your Information

We use your information for the following purposes:

• To provide visa application assistance services
• To communicate with you about your application status
• To process payments for our services
• To improve our website and services
• To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent for specific services
• When required by law or legal process
• To protect our rights or the safety of others
• With service providers who assist in our operations (under confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure data storage and transmission
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Display personalized content
• Support advertising services (like Google AdSense)

You can control cookies through your browser settings.

6. Third-Party Services

We use third-party services that may collect information:

• Google Analytics: For website traffic analysis
• Google AdSense: For displaying advertisements
• WhatsApp API: For communication purposes
• Payment processors: For secure transactions

These services have their own privacy policies which we encourage you to review.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

As a visa assistance service, we may need to transfer your information to:

• Embassies and consulates in other countries
• Translation services located abroad
• International payment processors

We ensure appropriate safeguards are in place for these transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

• Email: info@mohamadzahra.com
• Phone: 009613069541
• Website: https://mohamadzahra.com